RETURNS POLICY

At Alopé, we want all of our Sirens to love their swimwear! If for any reason you're not completely satisfied, we’re here to help. Here's how to return or exchange your item:

1. Return Window

You have 14 days from the date you receive your order to lodge a return through your alopé account or emailing us at hello@alope.com.au

Items must be unworn, unwashed, and in their original packaging. Swing tags and hygiene stickers must still be attached.

2. How to Initiate a Return

Simply login to your account via the middle icon on the top right of our website and follow the prompts to start your return or exchange and you will be provided with all the return instructions.

If you don't have an account please email us at hello@alope.com.au

3. Refunds

Once your return is received and inspected, we’ll issue a refund to your original payment method. Please allow up to 5 business days. 

Shipping costs are non-refundable

4. Exchanges

Need a different size or color?

Let us know via email and we will be happy to help you find the right fit!

5. Shipping Costs

Return shipping is your responsibility unless the item is defective or incorrect

We recommend using a tracked service for peace of mind.

Returns Address:

ALOPÉ
PO Box 1168
Elanora QLD 4221
AUSTRALIA

Thank you for shopping with us! If you have any questions, we’re always happy to help.